Terms and Conditions

These Terms and Conditions apply when you use the Zumar Limited website, submit an enquiry, register for a class, or purchase or participate in an online Islamic education service from us. Zumar Limited operates from Bangladesh.

By using the relevant service, you confirm that you have read and accepted the terms presented to you. This document is a business draft that requires qualified legal review before production publication, and service-specific written terms may supplement it.

We may provide information, consultations, trial sessions, individual or group classes, learning materials, and related support for online Islamic education. Course availability, curriculum, teaching language, lesson length, instructor, platform, price, and schedule will be described on the website or in an enrolment confirmation.

Submitting a contact form is an enquiry only and does not guarantee admission, a place in a class, a particular instructor, or a specific timetable. A booking becomes confirmed only when Zumar Limited issues confirmation and any stated payment or onboarding requirement is completed.

You must be legally capable of entering the relevant agreement. If a learner is under the applicable age of majority, a parent or legal guardian must make or approve the enrolment, provide accurate information, supervise the learner as reasonably appropriate, and accept these terms on the learner's behalf.

The parent or guardian is responsible for ensuring that the learner has a suitable device, internet connection, safe learning environment, and permission to use the selected class platform.

You agree to provide current and accurate contact, learner, scheduling, and payment information and to notify us when important details change. Class links, notices, and support messages sent to the contact details you provide will be treated as the agreed communication channel.

• Join classes on time and follow the attendance or rescheduling process communicated for the selected course.
• Keep private class links, access codes, and account credentials confidential and do not share them with unauthorised persons.
• Inform us promptly about accessibility, safeguarding, scheduling, or technical concerns that may affect participation.

Any applicable fee, currency, billing period, taxes or charges, payment deadline, and included lessons should be disclosed before you confirm a paid enrolment. You authorise the selected payment provider to process the amount you approve under that provider's terms.

If a payment is overdue, reversed, or unsuccessful, we may pause future classes after reasonable notice while we contact you to resolve the issue. Refunds and cancellations are governed by the Refund and Cancellation Policy and any specific written offer accepted at enrolment.

Learners, guardians, instructors, and staff must communicate respectfully and must not use the website or classes for harassment, threats, unlawful activity, unauthorised recording, impersonation, disruption, or distribution of harmful material.

We may remove content, end a session, or suspend access where reasonably necessary to protect learners, instructors, the service, or others. Where appropriate, we will explain the concern and provide a reasonable opportunity to respond, subject to safety and legal requirements.

Unless stated otherwise, the website, course structure, text, graphics, recordings, worksheets, and materials supplied by Zumar Limited or its licensors remain their intellectual property. A paid or confirmed enrolment gives the learner a limited, personal, non-transferable right to use the supplied materials for their own study during the relevant service.

You may not commercially reproduce, sell, publish, upload, redistribute, scrape, or create unauthorised derivative materials from protected content. You must obtain permission before recording a class; consent from Zumar Limited alone may not be sufficient where other participants are involved.

We may reasonably adjust an instructor, timetable, platform, lesson format, or course content due to availability, safety, technical needs, or educational quality. If a material change prevents delivery of the agreed service, we will offer an appropriate remedy under the Refund and Cancellation Policy or the confirmed enrolment terms.

Teaching is provided with reasonable care and is intended to support learning, but individual progress depends on attendance, practice, age, prior knowledge, and other factors. We do not promise a particular academic, religious, professional, immigration, employment, or examination outcome unless a separate written guarantee has been expressly approved.

Nothing in these terms is intended to exclude a responsibility that cannot lawfully be excluded. To the extent permitted by applicable law, Zumar Limited is not responsible for indirect loss, learner-side internet or device failure, unauthorised use of access details, or third-party platforms outside our reasonable control. Any final limitation language and governing-law clause must be confirmed by qualified legal counsel for the markets served.

We may update these terms for future use of the website or services. A material change affecting an existing paid service should be communicated appropriately and should not remove rights already earned under applicable law or an accepted written agreement.

Questions about these terms may be sent to info@zumarlimited.com or to our office in Bangladesh using the contact information published on the website.