Privacy Policy

This Privacy Policy explains how Zumar Limited handles personal information connected with our website, contact forms, education enquiries, class registration, and delivery of online Islamic education services. Zumar Limited operates from Bangladesh and may serve learners and families in other countries.

This is a business draft and does not replace advice from a qualified legal professional. The final policy should be checked against the services, vendors, and legal requirements that apply when the website is published.

We collect information that you provide voluntarily and limited technical information generated when you use the website.

• Contact details, such as your name, email address, telephone number, country, and preferred contact method.
• Enquiry and enrolment details, such as the learner's age range, course interests, preferred schedule, language, learning goals, and messages submitted through a form or email.
• Class-related information, such as attendance, support requests, feedback, and communications needed to organise or deliver lessons.
• Technical information, such as device type, browser, approximate location derived from an IP address, referring page, and website interaction data when analytics or essential logs are enabled.
• Payment and transaction references if paid services are introduced. Full card or mobile-wallet credentials should be handled by the selected payment provider rather than stored by Zumar Limited unless expressly disclosed.

We use personal information only for legitimate business purposes connected with the website and our education services. Depending on your interaction, those purposes may include responding to an enquiry, recommending a suitable class, arranging a trial or lesson, providing learner support, and maintaining service records.

• To respond to contact-form submissions, emails, and requests for information.
• To assess course suitability, arrange class times, communicate with learners or guardians, and deliver agreed services.
• To send operational notices about schedules, instructors, class links, payments, or service changes.
• To improve website usability, teaching operations, safeguarding practices, and customer support.
• To prevent misuse, investigate security incidents, maintain records, and meet applicable legal or regulatory obligations.
• To send promotional updates only where there is an appropriate permission or another lawful basis, with an unsubscribe option where required.

Many Islamic education enquiries may concern children. A parent or legal guardian should submit information, approve enrolment, and remain the primary contact where the learner cannot legally provide consent on their own.

Please do not submit sensitive or unnecessary information about a child. If we learn that information was provided without appropriate guardian involvement, we may pause the enquiry and seek verification or delete the information where appropriate.

The website may use essential cookies or similar technologies needed for security, preferences, and basic operation. Optional analytics, advertising, scheduling, video-class, email, hosting, or payment services may collect information under their own privacy terms.

The production website should identify the actual vendors in use and present any consent controls required for non-essential cookies. You can also control many cookies through your browser, although blocking essential storage may affect website features.

We do not describe personal information as being sold. We may share only the information reasonably needed with instructors, authorised staff, and contracted service providers that help us operate the website or deliver classes.

• Website hosting, form, email, customer-support, scheduling, analytics, payment, and online-class providers.
• Professional advisers and authorities where disclosure is reasonably necessary to obtain advice, protect rights or safety, respond to lawful process, or meet an applicable obligation.
• A successor organisation in connection with a proposed merger, financing, reorganisation, or sale, subject to appropriate confidentiality and legal requirements.

Because learners and service providers may be located outside Bangladesh, information may be processed in more than one country. Where required, Zumar Limited should use appropriate contractual or operational safeguards for cross-border handling.

We aim to keep personal information only for as long as reasonably needed for the purpose collected, ongoing services, dispute handling, accounting, security, or applicable record-keeping requirements. Retention periods should be finalised after the production systems and legal obligations are confirmed.

We use reasonable administrative, organisational, and technical measures appropriate to the information we handle. No internet transmission or storage method can be promised to be completely secure, so please avoid sending highly sensitive information through ordinary contact forms or unencrypted email.

Subject to applicable law and reasonable identity verification, you may ask what personal information we hold about you, request correction or deletion, object to or restrict certain uses, withdraw a consent that you previously gave, or opt out of promotional messages. Some information may need to be retained where there is an ongoing service, legitimate record-keeping need, or legal requirement.

To make a privacy request or raise a concern, email info@zumarlimited.com. You may also contact our office in Bangladesh using the contact details published on the website. We will assess each request under the rules that apply to the relevant person and processing activity.

We may update this policy as our website, classes, vendors, or legal responsibilities change. The effective date should be revised when a material update is published, and additional notice should be provided where required.